Why Should I Reuse My Old Digital Telephones over a New VoIP Telephone System?
Why Should I Reuse My Old Digital Telephones over a New VoIP Telephone System?
So you've decided to buy a new telephone system, but a few things are stopping you moving forward from "pulling the trigger," as they say. Typical reasons are cost, dislike of change and training users for the new system, or perhaps an antiquated network that may not be ready for VoIP which means you are not sure what direction to go. Well, a straightforward answer to this can be reusing your old digital telephones on the new VoIP platform! Disclaimer!! This is only feasible when you find yourself upgrading towards the same manufacturer, or towards the company that purchased your defunct manufacturer. Common types of this are:
1. Nortel/ Meridian/ Bell South= AVAYA
2. Intertel= Mitel
3. Comdial= Vertical
4. Vodavi= Vertical
5. Siemens= Unify
There are, obviously, limitations and several old software levels that will not allow reuse on new systems, but generally the above manufacturers brought the legacy equipment along with them.
The overriding reasons for reuse are cost benefits and old data networks that usually are not ready for voice. Savings might be significant. The average new telephone costs about $200, if you have 20 telephones, which is an instant savings of $4,000 off of the price of many new. And if your network is in a state where your computers are already slow all night . issues, it may 't be wise to add another layer of kit, namely voice, onto that same data ecosystem.
On one other hand, there are several drawbacks to presenting old equipment. There may be issues with compatibility relating to the old phones and also the new CPU. We have come across this before each time a customer had about 100 old Nortel Meridian phones and so they used them on the new AVAYA IP Office. Most of the old sets worked fine, but around 10% of which were too old and would not migrate. Unfortunately, it is extremely difficult to tell those will not be they are physically identical. But still, the customer saved tremendous amount by using the old telephones.
Another common problem is a perception by investing in everything new, we must get additional features, right? The answer is often a firm, type of! Because the old sets are working about the new, that means they may be going to function this is the same, this may be good for users that do not want to learn anything new. On one other hand, some features like visual voice mail, certain notification options, speed dials, etc might not exactly work. Those often require new desktop instruments.
Finally, regarding upgrading a network to address VoIP, this is something you'll have to do eventually, reusing your old telephones just delays the inevitable. However, which is perfectly acceptable. Maybe the strategies is to pick the bones of a new system now, then incrementally change out telephones because they die or new staff is hired. Many of our customers take this route, and we are happy to work with them.
In the conclusion, your choice is yours whether or not to reuse or chuck everything for new. Most reputable telecom vendors should be able to offer you options.
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